Table of Contents
Email marketing is one of the most underrated and profitable digital marketing channels you have.
Period.
End of story.
Your argument is invalid.
Marketing your practice through chiropractic email campaigns isn’t going away anytime soon…
It will remain one of your most valuable channels for years to come.
When you got started, you probably thought all you needed was your Gmail account.
Every now and then all you had to do was write something up and hit send.
You’d reach a handful of people on your email list and call it job well done.
Doc…
There is a lot more to email marketing then hitting the send button.
The Typical Chiropractor’s Email Strategy
- Sending a random newsletter every so often
- Sending an email describing the new features of a product or service
This strategy is, well…weak sauce.
Honestly, this approach doesn’t even qualify as a strategy.
"All this has=my BIGGEST month in clinic! Thank you, thank you, thank you!!!"
Dr. Balraj Ougra, DC
Back Space Chiropractic
It only captures less than 1% of what a complete strategy can accomplish.
A complete strategy is characterized by sending your email list consistent, timely messages that teach them something valuable and invites them to take some action.
The Ideal Chiropractor’s Email Strategy
- Organize your list based on new patients vs. existing patients.
- Understand the different ways you can (and should) connect via email.
- Map out your automation.
- Follow best practices so that your list actually looks forward to opening, reading, and taking action.
- Ensure that you are formatting your emails correctly to desktop and mobile that your deliverability remains high.
Since not everyone entered your practice on the same day, you’ll need chiropractic email campaigns and a strategy that works consistently over time.
Let’s go through our 3 keys to success in more detail.
1. Organizing Your List
(Aka- segmentation)
Connecting with your patients at the right time is critical.
For example, sending someone you met at a local event a “Welcome to Our Practice” email followed up by a solicitation for a review/testimonial is not how you want to start a relationship.
The good news is that for most chiropractors segmenting their email list is pretty simple.
Standard List Segments for Chiropractors
- New Patients
- Existing Patients
- Other (people who are not patients, yet)
Here’s the real beauty of chiropractic email campaigns: marketing and automation.
Your ‘welcome’ email to your segments of existing patients and ‘other’ patients can be pretty similar.
You’ll let them know what to expect, add some value, and then teach and invite consistently (we recommend reaching out via email 1x week).
Your new patients can receive an onboarding email sequence and then get automatically put into the existing patient list once the sequence is complete.
This keeps them ‘warm’ and engaged while also generating consistent reactivations long term.
2. Email Types and Distribution
There are a few types of emails that are essential to any chiropractic email strategy.
The 3 Primary Types of Emails
- Transactional Emails
- Marketing Emails
- Broadcast Emails
Transactional emails are sent because a potential patient took a specific action.
Examples of transactional emails include support tickets, purchase confirmations, etc.
Marketing emails typically contain promotional material and may include your new patient onboarding sequence, weekly Research That Matters drip sequence, etc.
Broadcast emails are sent manually, meaning that you or a staff member selected a specific date it’s going to be sent.
Examples of broadcast emails include announcements and special events.
Your goal is to have a majority of your emails be automated.
This saves you time and money- while also producing the best results!
3. The Best Chiropractic Email Campaigns
This is our favorite part of email marketing…
Creating campaigns.
This is your best strategy and how you move a patient through each step of your sequence to produce consistent and predictable results.
The 3 Primary Chiropractic Email Campaigns
- A new patient onboarding campaign.
- An activation (long term drip or nurture) campaign.
- An event (workshops, webinars, etc.) campaign.
Remember, 3 campaigns does NOT mean 3 emails.
Each of your campaigns will contain several emails.
Without the right campaigns your email marketing just wont work.
With The Smart Chiropractor, we build the automations and content for our members to have a new patient on-boarding campaign, weekly drip sequence, event sequence, and a success blast that are ready to roll on your first day of membership!
